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rooms-and-rates.com guarantees the safety of your online purchases
We are so confident that your credit card transaction will be secure that we back every online purchase made at rooms-and-rates.com with our Shop Safe Guarantee.
Our Shop Safe Guarantee
In the unlikely event unauthorized use of your credit card occurs, follow the reporting procedures defined by your credit card provider and contact us at customerservice@wctcsr.com immediately. Most credit card companies cover all charges that result from unauthorized use of your credit card or may limit your liability to $50.00 USD - the maximum liability allowed under the Fair Credit Billing Act. For additional information on the Fair Credit Billing Act, contact the Bureau of Consumer Protection or visit the Federal Trade Commission web site at www.ftc.gov.
If your credit card company holds you liable for unauthorized charges made as a result of your credit card purchase at rooms-and-rates.com while using our secure server, we will reimburse you for the remaining liability, up to the maximum of $50.00 USD. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Technology
Our secure server software encrypts all of your personal information, including credit card information. The process of encryption takes the information you enter and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet.
Once your encrypted personal information is received by our secure server, it is translated back into its original form and stored in our off-line database. Your credit card information is not transmitted over the Internet again.
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